Privacy policy
PRIVACY POLICY
E-NextRider Sport Pro Gear S.L.
Last update: [DATE]
1. Data Controller
The data controller for personal data collected through this online store is:
E-NextRider Sport Pro Gear S.L.
Tax ID (NIF): [COMPANY TAX ID]
Registered office: [REGISTERED OFFICE]
Email address: [EMAIL]
Phone number: [PHONE NUMBER]
Hereinafter, E-NextRider.
E-NextRider is committed to protecting the privacy of its customers and users and to processing their personal data in accordance with current regulations.
2. Applicable Regulations
The processing of personal data will be carried out in accordance with applicable regulations, especially:
- Regulation (EU) 2016/679 of April 27, 2016, General Data Protection Regulation (GDPR).
- Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights.
- Law 34/2002, on Information Society Services and Electronic Commerce, where applicable.
3. Personal data we may process
Depending on the user's relationship with E-NextRider, we may process the following categories of data:
Identification data
- Name and surname.
- National ID (DNI/NIE), where necessary.
- Company name and Tax ID (NIF/CIF), where applicable.
Contact data
- Email address.
- Phone number.
- Postal address.
Order-related data
- Products purchased.
- Order number.
- Purchase history.
- Billing address.
- Delivery address.
- Information related to returns, warranties, and after-sales service.
Payment-related data
Data necessary to make a payment may be processed directly by the corresponding payment service provider.
E-NextRider does not store full bank card details when these are processed directly by the corresponding payment provider.
Technical and navigation data
We may process certain technical data necessary for the operation and security of the website, such as:
- IP address.
- Device type.
- Operating system.
- Browser.
- Date and time of access.
- Navigation data.
- Information related to the operation of the store.
The processing of certain navigation data through cookies and similar technologies is regulated in our Cookies Policy.
4. How we collect data
Personal data may be provided directly by the user when they:
- make a purchase;
- create an account;
- request information;
- contact us;
- request after-sales assistance;
- request a repair or warranty service;
- request a return;
- subscribe to commercial communications;
- voluntarily participate in promotions or activities organized by E-NextRider.
We may also receive certain data from technology, logistics, or payment providers when necessary to manage an operation requested by the customer.
5. Purposes of processing
Personal data may be used for the following purposes:
Order management
To process and manage purchases made through our online store.
Payment management
To process payments made via the methods available in the store.
Invoicing and administrative obligations
To issue invoices and comply with legally required tax, accounting, and administrative obligations.
Shipments and deliveries
To manage the preparation, dispatch, and delivery of orders.
Customer support
To respond to inquiries, requests, and communications made by users.
Warranties and after-sales service
To manage warranties, repairs, returns, incidents, and technical assistance.
Security and fraud prevention
To detect and prevent fraudulent operations, unauthorized access, and misuse of the platform.
Commercial communications
When there is consent or any other legal basis that permits it, we may send information related to:
- products;
- news;
- product launches;
- promotions;
- offers;
- E-NextRider activities.
The user may request to unsubscribe from these communications at any time.
6. Legal basis
The processing of personal data may be based on:
Execution of a contract
When data is necessary to manage a purchase, payment, delivery, warranty, or any other contractual relationship.
Compliance with legal obligations
When processing is necessary to comply with fiscal, accounting, commercial, or legal obligations.
Consent
When processing requires consent, this will be requested specifically.
The user may withdraw their consent at any time.
Legitimate interest
When E-NextRider has a legitimate interest in carrying out certain processing, provided that said interest does not override the user's rights and freedoms.
7. Technological providers and platforms used
To provide our services, we use certain technological providers and external platforms.
Shopify
Our online store is developed and managed using Shopify, which provides the technological infrastructure necessary for the operation of the store, management of products, orders, customers, and certain operations related to electronic commerce.
Shopify may process certain user data in accordance with its own terms and privacy policy.
PayPal
When the customer selects PayPal as a payment method, the operation will be processed by PayPal.
PayPal may process the data necessary to authorize and manage the payment, prevent fraud, and comply with its legal obligations.
Klarna
When the customer selects Klarna as a payment or financing method, certain data may be processed directly by Klarna to manage the operation, perform the necessary checks, and provide its services.
The processing carried out by these providers will be subject to their respective privacy policies.
8. Payment methods
Depending on the country, device, operation amount, and configuration available at any given time, our store may offer different payment methods.
These may include:
- Visa
- Mastercard
- American Express
- UnionPay
- PayPal
- Klarna
- Shop Pay
- Apple Pay
- Google Pay
The availability of each payment method may vary depending on the circumstances of the operation.
The brands Visa, Mastercard, American Express, and UnionPay are networks or payment method brands. Transaction processing will be carried out through the payment service provider enabled for each transaction.
Similarly, Shop Pay, Apple Pay, and Google Pay may act as payment methods or systems used within the checkout process, while the processing of the operation will depend on the corresponding payment providers.
9. Payment security
E-NextRider uses payment providers and technologies intended to protect operations carried out through the store.
Full bank card details are not stored directly by E-NextRider when they are managed by the corresponding payment provider.
Payment providers may perform security and fraud prevention checks in accordance with their own policies and legal obligations.
10. Data recipients
Personal data may be shared with or made accessible to third parties when necessary to provide the requested services or comply with legal obligations.
These may include:
- Shopify and associated technology providers.
- Payment service providers.
- Transport and logistics companies.
- Manufacturers or distributors when necessary to manage a warranty, repair, or after-sales service.
- Authorized technical services.
- Consultancies and administrative service providers.
- Financial institutions when necessary to manage a payment or financing.
- Public administrations and legally competent bodies.
Only the data necessary for the corresponding purpose will be provided.
11. International transfers
Some of the technological providers used by E-NextRider may process data from countries located outside the European Economic Area.
When international transfers occur, they will be carried out using the mechanisms and guarantees established by the GDPR, such as:
- adequacy decisions;
- standard contractual clauses;
- other legally recognized guarantees.
12. Data retention
Personal data will be kept for as long as necessary to fulfill the purpose for which it was collected.
When a contractual relationship exists, data may be kept while it remains in effect and subsequently for the periods necessary to comply with legal obligations and address potential liabilities.
Data used for commercial communications will be kept until the user requests to unsubscribe or withdraws their consent when this is the legal basis.
13. User rights
Users may exercise, where applicable, the following rights:
- Access to their personal data.
- Rectification of incorrect data.
- Erasure of their data.
- Objection to processing.
- Restriction of processing.
- Portability of data.
- Withdrawal of consent.
To exercise these rights, the user may send a request to:
[PRIVACY EMAIL]
The request must contain sufficient information to verify the identity of the requester.
14. Right to file a complaint
If the user considers that the processing of their personal data does not comply with current regulations, they may file a complaint with the competent data protection authority.
In Spain, the supervisory authority is the Spanish Data Protection Agency (AEPD).
Spanish Data Protection Agency
15. Data security
E-NextRider adopts appropriate technical and organizational measures to protect personal data against:
- loss;
- destruction;
- unauthorized access;
- alteration;
- unauthorized disclosure;
- fraudulent use.
However, no system for storing or transmitting information over the Internet can guarantee absolute security.
16. Minors' data
The store is not specifically directed at minors.
When it is legally necessary to obtain the consent of parents or legal guardians to perform certain processing, such consent must be obtained before proceeding with the processing.
17. Accuracy of data
The user guarantees that the data provided is true, accurate, complete, and up to date.
The user will be responsible for communicating any modification necessary to keep their data updated.
18. Modification of the Privacy Policy
E-NextRider Sport Pro Gear S.L. may modify this Privacy Policy when necessary to adapt it to legislative, technological, commercial changes, or changes related to the services offered.
The current version will always be available on our website.
19. Contact
For any query related to the processing of personal data or the exercise of rights:
E-NextRider Sport Pro Gear S.L.
Tax ID (NIF): B93922599
Address: Avd. del golf 318, bloque B-3F
Email address: info.enextriders@gmail.com
Phone number: +34 634573278
Last update: 08/24/2026